You may have heard that recently Napa Cafe received a 69 on the health inspection and I want you to know what a bogus score it is. We have always scored in the high 80's or low 90's. The critical violations were: front door was open (while the servers were setting up the outdoor tables), the butter was at room temperature (softened for the table bread), and our dishwasher came in from outside and did not go straight to the sink to wash his hands-( he stopped to pick up the empty lettuce box that the cook had just emptied). These 3 deductions resulted in 15 points! The other points deducted ranged from no label on the pecans( in clear ziplock bags )to brooms stored on the floor and not hanging. The inspection was conducted 15 days ago and they reinspected only to bring it to an 85 which is the most they could possibly give me with the system they have in place. I want to assure you that we take health regulations very seriously not because of a score but because I want a safe and healthy environment for all of my employees and all of my customers.
The inspection process has always been unsettling. The inconsistencies are alarming to put it mildly. The rules change without notice and each inspector has their own interpretation of these rules. I have to admit that it wasn't until this recent score did I decide to get proactive.
I received an e-mail from the Memphis Restaurant Association yesterday regarding the meeting they are having with them today. The inconsistency is such a huge problem regardless if a restaurant fails or not.
And to add fuel to the fire Bill Lunn from Channel 5 could not wait to report that an East Memphis upscale restaurant was going to be on his segment. He did not contact me for a statement.
I appreciate your business very much and if you have any questions please contact me.
*The e-mail sent by the Memphis Restaurant Association.*
|Dear MRA Restaurant Member,|
Wight and I will be meeting with the Health Department this Friday, October 10th to discuss inspection procedures and regulations. We would like to have feedback from you about your recent experience with your Health Inspector to take into our meeting. All input is welcome (positive and/or negative). What was your overall impression of your most recent inspection? How does it compare with past inspections? Do you have specific suggestions as to how future interactions with Health Inspectors can be improved upon? Rest assured that your anonymity will be protected.
Please e-mail me at email@example.com with your feedback.
Memphis Restaurant Association
Member Relations Director